FogBugz accounts can be permanently deleted
The account retention period depends on the type of account you have.
Global Availability
This deletion method is available worldwide for all users.
Access to your account
Make sure you can log in to your FogBugz account
Email access
You may need to verify deletion via email
Primary Deletion Page:
https://support.fogbugz.com/hc/en-us/articles/360011242754-Cancelling-a-FogBugz-or-Kiln-On-Demand-SubscriptionRelated Domains:
The account retention period depends on the type of account you have.
Immediate
Account access is typically disabled immediately
7-30 days
Grace period where you can recover your account
30-90 days
Complete data removal from active systems
Note: Some data may be retained longer for legal, security, or backup purposes as outlined in the service's privacy policy.
Try searching for 'delete account', 'close account', or 'deactivate' in settings.
Contact customer support directly. In GDPR regions, you have a legal right to data erasure.
Some services have a grace period. Wait 24–48 hours and try again.
If you're having trouble deleting your FogBugz account, here are some additional resources:
Account deletion requires contacting Customer Support.
Follow the instructions provided in the article. If you prefer, you can also request deletion of your account via email.
Fill out the form requesting data deletion and then go to your e-mail to confirm the request. It takes a couple weeks for them to process the request.
Submit a support ticket to them at the URL and they will send you an email asking to confirm after which the account will be deleted.
Since September 29th, 2025, users can delete their Support Portal profile directly through the "My Profile" page within the Broadcom support portal.
You need to contact support and request account deletion, but the address listed on the help page is incorrect. You need to send an email to the address listed below.
Send an email or fill out either the "GDPR Request" or "Right to Know or Delete" form.
Profile ⮕ settings ⮕ delete account ⮕ confirm
In your profile preferences, click in 'Delete Account' then confirm.
Scroll down and click 'Forget all about me' and confirm.
Login to your account, go to profile, click 'Permanently Delete Account'. Confirm by entering 'I am sure' and click 'Delete Account'.
Enter your account password and click on 'DELETE ACCOUNT'.
Just need to check a box that you confirm deletion then submit. You must confirm deletion from the email you receive after submission.
Click on the 'Delete my account' button on your profile page.