Gov.br accounts can be permanently deleted
According to the help page, you can delete your account by contacting gov.br's help desk. The account is also deleted when the user/citizen passes away.
Global Availability
This deletion method is available worldwide for all users.
Access to your account
Make sure you can log in to your Gov.br account
Email access
You may need to verify deletion via email
Additional verification
May require ID verification or additional steps
Primary Deletion Page:
https://www.gov.br/governodigital/pt-br/identidade/conta-gov-br/exclusao-da-conta-gov.brRelated Domains:
According to the help page, you can delete your account by contacting gov.br's help desk. The account is also deleted when the user/citizen passes away.
Immediate
Account access is typically disabled immediately
7-30 days
Grace period where you can recover your account
30-90 days
Complete data removal from active systems
Note: Some data may be retained longer for legal, security, or backup purposes as outlined in the service's privacy policy.
Try searching for 'delete account', 'close account', or 'deactivate' in settings.
Contact customer support directly. In GDPR regions, you have a legal right to data erasure.
Some services have a grace period. Wait 24–48 hours and try again.
If you're having trouble deleting your Gov.br account, here are some additional resources:
Go to your profile settings and click "Supprimer mon compte"
On the page "Mes informations", click on "Résilier mon compte". It will automatically re-enable sending documents trough your mailbox.
Select "Account related" as the problem category and "Request account deletion" as the problem item.
Account will not be deleted, just disabled. If you want that, click ‘Disable Account’ button. Check ‘Yes, I wish to disable my AZ MVD Now account.’. Click ‘Disable Account’
You have to request the deletion of your account by whatsapp. The phone number is +55 67 9217 8189 and it might take a few tries to get it done.
You have to contact them in order to ask to delete your account.
On your profile page, click on the arrow next to the "Edit" button, in the top right of your screen, then on "Delete my profile"
Press "Delete account" under the "Account removal". Your account will be deleted within a month.
Enter your document number then a deletion code received by e-mail to delete your account.
Your account depends on your fiscal number, you cannot delete it.
Account deletion requires contacting Customer Support.
You need to send them a message on their website to delete your account.
Account deletion requires contacting Customer Support.
The account deletion page is very hard to find, there is no direct access to it on the website or Android app. I was only able to locate it through the iOS app. After submitting the deletion request, your account will be permanently deleted after 15 days. Please note that once your account is deleted, the email address you used previously cannot be reused to register again.
Account deletion requires contacting Customer Support.
Go to the page linked, create a request about deleting your account, and customer support should delete it.
Account deletion requires contacting Customer Support.
You have to submit a deletion request through their contact form as per their privacy policy.
Account deletion requires contacting Customer Support.
Create a new request, select the 'Reason For Contact' as 'Account Related' and then under 'Please choose the issue' select 'Close 7plus account'. Supply the appropriate email and name, then send the request.
Have to contact them, they will only ask for confirmation
Account deletion requires contacting Customer Support.