Peloton accounts can be permanently deleted
To permanently delete your Peloton Account, please fill out the Privacy Request Form. Once the form is completed, the Peloton Privacy Team will begin processing your request.
Global Availability
This deletion method is available worldwide for all users.
Access to your account
Make sure you can log in to your Peloton account
Email access
You may need to verify deletion via email
Additional verification
May require ID verification or additional steps
Primary Deletion Page:
https://privacyportal.onetrust.com/webform/18f92a28-d2ae-4a6a-8f99-85b4455e22c0/cfbaf35a-5e06-4010-a6b6-1ad61ba414f1Related Domains:
To permanently delete your Peloton Account, please fill out the Privacy Request Form. Once the form is completed, the Peloton Privacy Team will begin processing your request.
Immediate
Account access is typically disabled immediately
7-30 days
Grace period where you can recover your account
30-90 days
Complete data removal from active systems
Note: Some data may be retained longer for legal, security, or backup purposes as outlined in the service's privacy policy.
Try searching for 'delete account', 'close account', or 'deactivate' in settings.
Contact customer support directly. In GDPR regions, you have a legal right to data erasure.
Some services have a grace period. Wait 24–48 hours and try again.
If you're having trouble deleting your Peloton account, here are some additional resources:
On your account settings, scroll down to 'Manage Account' and click 'Delete Account'
Deleting account does not cancel subscription, so do that first. Requires submitting name, address, and phone number to start deletion.
They allow account deletions under the CCPA, but only for California residents. However, the way they check your location is simply a ZIP code of your choosing. You can input any California ZIP (ex. 94102) and they will allow you to delete your account. Visit the linked page, and select 'CA residents: request or delete personal information.' Enter any California ZIP code, then click 'Delete my info and account', and finally 'Yes, delete my info and account'.
From the dashboard website, click 'Settings', then scroll down and click 'Delete Account'. You'll receive an e-mail with the link for the actual deletion.
Login, click profile link, scroll down to delete and confirm.
Select the DELETE YOUR DATA option under the DATA MANAGEMENT section. Deletion process will be started and an email is sent upon finishing.
This will also delete the profiles for MapMyRun, MapMyWalk, and/or MapMyFitness that are associated with the same email
Just login and head to the account settings to click on delete account.
Account deletion requires contacting Customer Support.
You need to send them a message on their website to delete your account.
Account deletion requires contacting Customer Support.
The account deletion page is very hard to find, there is no direct access to it on the website or Android app. I was only able to locate it through the iOS app. After submitting the deletion request, your account will be permanently deleted after 15 days. Please note that once your account is deleted, the email address you used previously cannot be reused to register again.
Account deletion requires contacting Customer Support.
Go to the page linked, create a request about deleting your account, and customer support should delete it.
Account deletion requires contacting Customer Support.
You have to submit a deletion request through their contact form as per their privacy policy.