Finanças

Account deletion requires contacting Customer Support.

From the app, contact the support chat and request to close your account, then follow the procedure.

You can cancel by email but only if your membership includes insurance. Otherwise, an email cancellation will be ignored. You have to call 0800 561 0083 to cancel your account. This is the only way. More info [here](http://experian.metafaq.com/help/CreditExpertBRS/Cancel_and_duration/CancelBRS)

To close your account, you need to submit a request to support, which may take up to 24 hours to process.

Scroll all the way down on the website and find a little button with a picture of an envelope to contact customer support to have your account deleted.

If you wish to delete your account and its belonging data and bank accounts held within it, you have to submit a request to the user support (or send an e-mail to [email protected]). Make it clear that you require the full deletion of your account, not simply the deletion of one of your bank accounts. If you only want to delete/remove a bank account, but keep your Money Dashboard account open, please visit [https://help.moneydashboard.com/entries/21936798](https://help.moneydashboard.com/entries/21936798)

You need to select "GDPR - Request for Account Deletion" in the form and fill in your details.

Quote from the support staff: If you want to delete your Paysera account completely, please write us an email ([email protected]) with a request and indicate why you want to delete your account. This email has to be sent from the email address that you use to log in to your Paysera account. Please be informed that if you delete your account, you will not be able to create a new account in the future. Paysera account is free of charge and we recommend not to delete it, but close the account, and you will be able to activate it in the future yourself by logging in to your Paysera account.

Send an email to delete your account.

Click on the avatar top-right and click on "Account Settings". Click on "Delete my account". Fill in the Google form and check your email for a confirmation email.