RecargaPay accounts cannot be deleted
You can't completely delete your account. On the account closure page, you are informed that after you closing your account, most of your data will be deleted from the system, however it's not specified which data will be kept and why. Closed accounts can also be reactivated at any time by the user.
Global Availability
This deletion method is available worldwide for all users.
Access to your account
Make sure you can log in to your RecargaPay account
Email access
You may need to verify deletion via email
Primary Deletion Page:
https://recargapay.com.br/user/close-accountRelated Domains:
You can't completely delete your account. On the account closure page, you are informed that after you closing your account, most of your data will be deleted from the system, however it's not specified which data will be kept and why. Closed accounts can also be reactivated at any time by the user.
Immediate
Account access is typically disabled immediately
7-30 days
Grace period where you can recover your account
30-90 days
Complete data removal from active systems
Note: Some data may be retained longer for legal, security, or backup purposes as outlined in the service's privacy policy.
Try searching for 'delete account', 'close account', or 'deactivate' in settings.
Contact customer support directly. In GDPR regions, you have a legal right to data erasure.
Some services have a grace period. Wait 24–48 hours and try again.
If you're having trouble deleting your RecargaPay account, here are some additional resources:
Enter your password to confirm the deletion.
On the app or the web portal click the profile icon ⮕ "Profile" ⮕ "Personal data" ⮕ "Delete".
When logged in, use the link to be taken to the deletion page.
Il faut supprimer les fichiers téléchargés avant de supprimer votre compte.
Just enter password and confirm deletion!
Vous devez contacter le support pour supprimer votre compte.
Click Profile icon ⮕ Show Menu ⮕ Security ⮕ Delete Profile ⮕ Type CONFIRM ⮕ Click Delete account button ⮕ Email Sent ⮕ Click DELETE ACCOUNT button.
It is not possible to delete your account. Even if the account is banned, it will still exist, but in the 'Banned' group.
There is no delete button or contact email.
You can not delete your account, only disable it, At the bottom of the page there is a 'Deactivate your account' ⮕ Enter password ⮕ Deactivate account
Customer service is unable to delete accounts.
You have to send an e-mail and request for account deletion, which might take up to 10 days. By some accounts, the site administrators will not follow up on deletion requests, leading to no follow-up.
You cannot delete your account, only disable it. To do so, go to ⮕ personal area ⮕ account ⮕ general ⮕ account management.
Account will not be deleted, just disabled. If you want that, click ‘Disable Account’ button. Check ‘Yes, I wish to disable my AZ MVD Now account.’. Click ‘Disable Account’
There is no option to delete accounts. Furthermore, their Privacy page includes an e-Mail address to redirect any inquiries, but it seems it has been left unattended, as no one answers it since, at least, 2018.